How To Avoid Moving Scams – Fly-by-night operations and sophisticated bait-and-switch tactics cheat consumers out of thousands of dollars every day and are an unfortunate part of the moving industry. So how do you know your moving company is the real deal? It’s important to be a well-informed, educated consumer, so it’s important to do some detective work before you commit.
Liar movers are notorious for unplanned and/or unknown charges for packing, climbing stairs, heavy moving, or last-minute extra weight. You must require your owners to sign a completed relocation agreement before you are allowed to relocate.
How To Avoid Moving Scams
A reputable moving company will never ask for a deposit to hold your moving date. Usually, the credit card is requested closer to the due date. at, we do not require an advance payment or deposit to book a transfer.
How To Avoid Moving Company Scams
Low ball bid. A suspiciously low offer may be missing some important details — and once the company receives your items, unexpected costs start to add up. Consider the full scope of your final costs before choosing a low-cost moving contract.
One price quote. Bidding one price per action is a huge red flag! A reputable mover will calculate your estimates based not only on the zip code and number of rooms, but also on the weight of the shipment and the amount of space required to transport your belongings in the truck.
Entry and exit offer. This type of offer does not collect enough data to accurately calculate long distance shipping. Liar movers are quick to talk about prices and neglect to discuss the full terms of service until your whole family is in the truck. Professional appraisers will inspect every room in your home (including closets) and ask important questions about your moving plans.
Bid based on volume. Beware of movers who talk about your long-distance move with cubic inches of truck space. Interstate movements based on volume are illegal without a weight conversion factor and must be reported to the Federal Motor Carrier Safety Administration (FMCSA).
Florida Attorney General Shares Ways To Spot Possible Moving Scams
Ask your friends and family. They can recommend a moving company they’ve used recently and give you reviews based on their real-life experiences.
Check with ATA. The American Trucking Association’s Moving and Storage Conference has a current list of Pro-Mover certified local and long-distance movers on file. Check with them to find a moving service or see a company you’ve already contacted.
Research the companies thoroughly. Check online for reviews with the BBB and Google to make sure they have a history of customer service success.
Document everything. After delivery, you have nine months to notify the moving company of any problems and make a written claim for loss or damage to your items. Note any issues with the moving copy of the inventory before signing. The mover has 30 days to accept your claim. They must make an offer to pay or deny your claim within 120 days of receiving it. If you don’t have a before and after proof, or if they can’t see the damage before they leave your home, it will be much easier for them to deny it.
Moving? Don’t Fall For These Scams
Know your mobility rights and responsibilities. Federal law requires all licensed movers to provide consumers with an information packet called “Your Rights and Responsibilities When You Move” during the planning phase of the move. Most legitimate moving companies will direct you online to their website to access this information, or they may provide you with a 25-page brochure on fair practices, industry regulations and consumer rights.
As a trusted moving company for nearly 100 years, combined with cutting-edge technology designed to give you a hassle-free, worry-free experience, you can trust. Start a free online moving quote today.
Relocation Tips And Tricks
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What To Do If A Moving Company Holds Your Belongings Hostage
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Have all the horror stories left you skeptical about the big move? If so, don’t worry, you’re not alone. Fortunately, there are some ways to avoid becoming the main character in one of these stories. Read on to find out how to achieve a scam-free move!
As if moving wasn’t stressful enough, adding the possibility of getting scammed certainly doesn’t make it any better. We don’t need to tell you that moving company scams are no joke, and trying to avoid a scam company should be your number one priority.
Moving Company Scams
Since our job is to make your life easier, we’ve compiled a list of 7 things to look for when evaluating a moving company!
In short, the trucking industry in the United States is regulated by the Federal Motor Carrier Safety Association -FMCSA. To do this, FMCSA issues a USDOT number to all companies interested in lawfully operating commercial vehicles that carry passengers or freight in interstate commerce.
The easiest thing to find out if a mover has a USDOT number is to first search their website for it –
If you cannot find this number, the company is not licensed by the FMCSA and therefore is not a mover you should trust.
Know Your Mover: Bbb Study Reveals Scammers Price Gouge, Take Belongings Hostage And Destroy Goods
Tip!: Did you know that you can use USDOT to find very important information about a company? All you have to do is plug it into the FMCSA database and voila!
Like any smart company, a professional (and legal!) moving company can be insured. Insurance not only protects the mover against malpractice, but also provides the company with the means to compensate clients for damages or losses incurred during the move.
Let’s face it, even if a company doesn’t have the customer’s best interests at heart, it should at least have its own best interests at heart…right?
This is for us long distance movers! One of the most common scams you’ll encounter when moving across country is getting estimates from a moving company based on cubic feet instead of weight.
How Many Americans Get Scammed By Moving Companies?
Generally (and by general we mean 99.99% of the time) long-distance moving companies estimate shipping costs based on weight, mileage, and additional services. So if you get a quote in anything other than pounds, be careful as it is actually illegal! Keep in mind that for smaller and/or local moves, calculations based on cubic feet are fine.
Tip!: Not sure how to determine the total weight of your move? Our handy swing room calculator is the perfect tool to help you with this. 😉
If the move sends you a contract without doing a home survey first, or simply refuses to do so, you should probably run the other way. Any professional and legal mover will always carry out a complete inventory of your belongings to provide the most accurate quotes possible.
If for some reason the mover doesn’t do an in-house estimate, they can rely on you to do the inventory yourself. This can certainly lead to undervaluing and therefore lowering their reputation. And when moving day finally comes, that low estimate gives them a great excuse to open your account!
Frequent International Moving Scams And How To Avoid Them
It’s no secret that moving costs a lot, so it’s only natural that you’re forced to accept the best offer. But be careful!
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